We are committed to making your visit to The Hawth an accessible and enjoyable experience. A complete guide to our access facilities and our latest Access newsletter can be downloaded from these links:
The Hawth Access Membership scheme is free to join and helps us to be aware of your access requirements and how we can assist you when attending the theatre. In some cases, where we cannot make a reasonable adjustment, this allows a companion ticket to be purchased at a reduced price as well as providing us with information which will help us to understand our customer’s specific needs.
Please complete the questionnaire below to tell us about yourself and how we can make your visit to The Hawth more enjoyable. Completed forms can be emailed to hawthboxoffice@parkwoodtheatres.co.uk or posted to Box Office, The Hawth, Hawth Avenue, Crawley, RH10 6YZ
The Hawth car park, situated immediately outside the venue has assigned disabled parking, as well as free parking for cars and coaches. There is level access to the theatre, and adapted toilet facilities on two floors.
In addition, there is a Changing Places toilet on the ground floor for people with profound and multiple learning disabilities, severely limited mobility or need the assistance of carers.
We have a reserved area capable of accommodating five wheelchair users and their companions in the theatre and five spaces in the studio. A wheelchair is also available to use free of charge (please call in advance to book). The Hawth has a lift to all floors.
As an accessible venue we also recognise the Hidden Disabilities Sunflower, which is a simple tool for applicable patrons to voluntarily share that you have a disability or condition that may not be immediately apparent – and that you may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces. If needed please make a FOH team member aware and we will be happy to accommodate. We can also loan patrons a Sunflower lanyard for their visit to make it clear to all our staff.
The Hawth offers British Sign Language interpreted and captioned performances throughout the year. Details of forthcoming performances can be found in the Access Newsletter above.
For customers attending a Captioned performance, seats 8-13 and 23-28 in rows H-L offer a clear view of the stage and caption screens.
We welcome TextRelay calls, see www.relayuk.bt.com for more details.
The Hawth’s Audio Description team of volunteers offers an audio description service during selected shows, describing the action on stage through headsets that can be reserved at Box Office.
If you are interested in this service please contact the Box Office by calling 01293 553636 or email hawthmarketing@parkwoodtheatres.co.uk
The Hawth brochure is available in Braille, email, large print and audio CD versions
Copies are available on request from 01293 859954 or hawthmarketing@parkwoodtheatres.co.uk
Specifically designed performances adapted to reduce anxiety and create a supportive atmosphere. These performances are suitable for everyone but particularly for people with autism spectrum conditions, learning disabilities and other sensory and communication difficulties.
The Hawth offers a wide range of family shows in the Theatre and Studio throughout the year, to entertain children of all ages and their families. To help make your visit to The Hawth as easy and enjoyable as possible we offer the following family facilities:
If you have any queries about our facilities, please contact the Box Office on 01293 553636, who will be happy to help.