For most shows, there will be the option of selecting e-tickets that you can print or show on your phone to gain admission.
If you are collecting your tickets, these will be held at the Box Office for you. Please bring your confirmation email or the card you paid with when collecting your tickets.
Online Bookings
Our online booking service offers a secure way to book with the option of choosing seats.
We would ask that wheelchair users, hard of hearing or visually impaired patrons, those with special access or seating requirements, to call the Box Office on 01293 553636 (Normal opening hours: Mon - Fri 10am - 4pm. Box Office phone line opening times during the festive season can be found here).
Important: Please be aware of social media accounts offering 'unwanted' tickets for sale. In order to protect our customers, we advise you to never purchase tickets in this way. Hawth tickets are only available from our box office, website, and through selected authorised agents.
If you do have tickets you are unable to use, please contact our team and they will be happy to help.
Offline Bookings
Telephone Bookings 01293 553636
Seasonal opening hours:
During the festive period, the Box Office phone line opening hours will vary. Please click here for details.
The venue will be open from two hours before a performance for food and bar service and the box office will open for customers to collect their tickets from one hour before the performance start time.
If you need to get in touch outside of these times please email hawthboxoffice@parkwoodtheatres.co.uk
Bookings can be made online at any time.
The rest of the year:
In Person Bookings: Monday - Friday 10am - 4pm
Telephone Bookings: Monday - Friday 10am - 4pm on 01293 553636
Email: hawthboxoffice@parkwoodtheatres.co.uk
Credit/Debit Cards: We accept all major credit/debit cards. Please note we do not accept American Express or Diners Club cards. The Hawth is a cashless venue.
Refunds and Exchanges
The Box Office will issue a venue credit voucher for returned tickets, as long as the tickets are returned at least a week before the performance.
If the show is sold out or the tickets are returned less than a week before the show, we will have to ensure a buyer for the tickets before we can offer credit.
Any credit given is valid for a maximum of 12 months from the date of issue. There will be a charge of £1 per ticket for this service.
Access
Customers with Access requirements please click here for further information.
Discounts
Only one discount may be claimed for each ticket. Please note not all discounts apply to all productions.
- Children - under 16 years old (under 2s on parent's lap are generally free)
- Senior Citizens - people in receipt of a state pension
- Students - people over 16 and in full-time education
- Centre Stage members - to find out more please click here
- Groups/Schools - groups of 10 or more. One teacher free for every 10 pupils
- Family of four - two adults and two children. If your family party differs, please call our Box Office
Gift Vouchers
Our gift vouchers are available from the Box Office and online to any value. They are valid for one year from the date of issue.
Vouchers can be emailed or are available in a presentation card and can be redeemed against any performance at The Hawth.
Other Information
If you are unfamiliar with The Hawth, you may find our Seat Selection Advice helpful.
Please make sure mobile phones are switched off during performances. Photography, video and recording of performances are strictly prohibited unless prior permission has been obtained.
Pushchairs are not allowed in the main auditorium or our Studio, but we may be able to keep them for you, subject to available space.